Order Cancellation 

As a general rule Buyer shall not be entitled to cancel Order once placed. Buyer may choose to cancel Order only within 24hr of the Order being placed. However, subject to Buyer’s previous cancellation history, naturenvibes reserves the right to deny any refund to Buyer pursuant to a cancellation initiated by Buyer even if the same is within 24hr followed by suspension of account, as may be necessary in the sole discretion of naturenvibes.

Return & Refunds  

naturenvibes.com believes in Centum Customer satisfaction and “no questions asked return and refund policy” for issues relating to the quality or freshness of its supplies. Given that the orders are lower in size and it’s hard to refund for cash on delivery orders in particular, the refunds will be applied to the subsequent shopping bills (e-bill)